The Central Resource Hub serves as a single point of contact for non-emergency behavioral health inquiries and guidance on navigating the behavioral health system. It is available to the general public, county and government officials, hospitals, and other organizations assisting individuals with behavioral health services.

Email | bhresourcehub@mobhc.org

Phone | (877) 221 – 4455

A response to the call or email will be made within 48-72 business hours (or sooner if possible). The Central Resource Hub is intended for non-emergency situations only. An immediate referral to 988 or 911 will be made if the “caller” rises to a more critical need.

What is the Central Resource Hub?

The email and phone number may be utilized by the general public, county/government officials (courts, public administrators, etc.), hospitals, and other organizations helping individuals with behavioral health services. Reasons to contact the Central Resource Hub:

• General behavioral health system navigation assistance for “callers”
• Troubleshoot issues
• Assist with the transfer of individuals between service areas and providers
• Liaison between “caller” and provider system
• Assist “caller” with a general understanding of behavioral health and other system processes
• Communication with MBHC provider staff (CBHLs, YBHLs, ERE, etc.) for connecting “caller” to appropriate programs and resources
• Communication with various stakeholders across the state to connect “caller” to appropriate programs and resources
• If further information is needed for a more comprehensive answer, the “caller” will receive acknowledgment and notification there will be additional follow-up correspondence

Limitations for the Central Resource Hub:

• Cannot create resources which do not already exist
• Will not promise or guarantee resolution of issue
• Will not provide legal advice
• Will not take on work which is typically responsibility of another agency/organization